Water Damage
Restoration
Staten Island, NY & New Jersey
Water damage gets worse every hour. Zoom Dry is IICRC S500 certified, arrives within 90 minutes anywhere in Staten Island NY or New Jersey, and handles your entire insurance claim from first call to final settlement. Trusted since 1997.
Family-Owned Since 1997.
28 Years in the NY/NJ Metro.
Zoom Dry is a proud member of the 1RP Family of Companies — a family-owned restoration enterprise operating in Staten Island NY and across New Jersey since 1997. Our IICRC S500 certified technicians have handled thousands of water damage, sewage, mold, and fire restoration projects across both markets. We are not a franchise. Every job is handled by our own trained team, not subcontractors.
We operate alongside Anajur Construction Corp, meaning if your loss requires full reconstruction after mitigation, one accountable company manages the entire project from first call to final nail. No chain of subcontractors, no blame-shifting, no surprises.
When you call Zoom Dry, you reach our team directly — 24 hours a day, every day. Your job is handled by people who know Staten Island and New Jersey because they live and work here.
Complete Restoration Services —
Staten Island NY & New Jersey
From the moment water enters your home to full structural restoration — we handle every step, work directly with your insurance, and don't stop until you're back to normal.
Water Damage Restoration
Emergency water extraction, structural drying, and moisture mapping for burst pipes, appliance leaks, and flooding. IICRC S500 certified process. We stop damage from spreading fast.
Sewage Backup Cleanup
Category 3 biohazard extraction with full PPE. EPA-approved antimicrobial treatment, porous material removal, and thermal fogging. Safe, complete, documented.
Mold Remediation
IICRC certified mold assessment, containment, and removal. Thermal imaging locates hidden mold behind walls and under flooring before it spreads further.
Flooded Basement Cleanup
Complete basement water removal, debris cleanup, LGR dehumidification, and mold prevention. Insurance handled start to finish for all covered events.
Fire Damage Restoration
Smoke and soot removal, structural stabilization, odor elimination with thermal fogging. Full reconstruction available through Anajur Construction Corp.
Emergency Water Removal
Truck-mounted and portable extraction units deployed within 90 minutes. Every minute water sits, damage deepens. We move fast so your costs don't compound.
Why the NY/NJ Metro Is the
Highest Risk for Water Damage
Our team has operated in this specific geography for 28 years. We understand the coastal, riverine, and infrastructural realities that make water damage here uniquely aggressive.
Staten Island, NY
Staten Island sits at the intersection of the Kill Van Kull, Arthur Kill, and Lower New York Bay. South Shore neighborhoods — Great Kills, Tottenville, Eltingville, Annadale — lie on low-lying coastal ground where a high water table presses against foundation walls with hydrostatic pressure that finds every crack and deteriorated joint.
Older North Shore homes — St. George, Tompkinsville, Stapleton — face additional risk from galvanized steel pipes well past their design life. These corrode from the inside, build pressure, and burst behind walls without warning. Zoom Dry has responded to hundreds of these events since 1997.
New Jersey
New Jersey's major river basins — the Passaic, Raritan, Rahway, and Hackensack — create chronic, unpredictable flooding across six counties. The Raritan floodplain alone covers 94,000 acres, heavily impacting Bridgewater, Bound Brook, and New Brunswick. When it rains in the highlands, those rivers rise fast.
Clay-heavy soils in Middlesex and Somerset counties drain exceptionally slowly and generate massive hydrostatic pressure against foundations during consecutive rain days. Combined sewer systems in older cities like Jersey City and Elizabeth regularly overflow during heavy storms, forcing raw sewage back into residential basements.
What Happens When
You Call Zoom Dry
No vague promises. Here is exactly what our certified team does from the moment you call.
Emergency Assessment
Moisture mapping with penetrating meters and thermal imaging. Written scope before any work begins.
Water Extraction
Truck-mounted and portable extraction units remove all standing water immediately. Speed limits your total damage.
Structural Drying
Commercial LGR dehumidifiers and high-velocity air movers in a calculated configuration. Daily moisture logs.
Treatment & Sanitization
EPA-approved antimicrobial treatment on all affected surfaces. Full biohazard protocol for Category 3 events.
Insurance Filing
Complete Xactimate claim file submitted directly to your adjuster. We handle all carrier communication.
Understanding Water
Damage Categories
The IICRC classifies water intrusion into three categories based on contamination level. This determines exactly how we respond, what gets saved, and what must be removed.
Originates from a clean source — burst supply pipe, water heater rupture, appliance failure. Materials can often be dried in place with fast response. Risk: degrades to Category 2 within 24–48 hours as bacteria multiply.
Contains contamination capable of causing illness. Overflowing washing machines, dishwasher discharge, sump pump failures. Requires enhanced disinfection and more aggressive material removal decisions.
Grossly contaminated. Raw sewage backups, coastal floodwater, storm runoff. All porous materials that contacted the water must be removed and disposed of. No cleaning process makes them safe.
What Water Damage Restoration
Costs — and What Insurance Covers
The two questions every homeowner asks. Here are honest answers for both Staten Island and New Jersey.
On cost: Professional water damage restoration in the NY/NJ metro typically ranges from $1,300 to $5,600 depending on scope, water category, square footage, and materials affected. Major losses — a finished basement with sewage backup — run higher. The single biggest factor controlling that number is how fast you respond. Every additional hour water sits raises your costs because more material saturates and mold risk compounds.
On insurance: Standard homeowners policies cover sudden and accidental water damage. A pipe bursts in the wall — covered. A water heater ruptures — covered. An appliance supply line fails — covered. What standard policies typically exclude is rising groundwater, coastal storm surge, and surface water flooding from outside, which require separate flood insurance through the NFIP or a private carrier.
What most homeowners don't realize is that how you document and present your claim from the first hour determines how much you recover. Zoom Dry builds Xactimate claim files that hold up to adjuster scrutiny. We handle all carrier communication and advocate for your full payout. Most customers pay nothing beyond their deductible.
For NJ homeowners: New Jersey Manufacturers Insurance (NJM) is the dominant regional carrier and requires policyholders to take immediate mitigation steps. We understand NJM's documentation requirements and build our files to their standards.
Carriers We Bill Directly
Why Staten Island & NJ Homeowners
Choose Us Over National Franchises
SERVPRO, ServiceMaster, Paul Davis. Name recognition without local accountability. Here is the honest comparison.
National Franchises
Zoom Dry
What Homeowners Say About
Zoom Dry
"They did a very good job cleaning up the water in my basement after Ida. Would definitely recommend to anyone interested in these services."
"Allan and his crew was professional and very friendly. They gave me a very good price for clearing out my sewer main line. I highly recommend this company. They beat out any other competitors in price. I will definitely use their services again."
"In the 7 years that I've been plumbing I've used many different restoration companies but since I've met Allan I only use him. He arrives most times before I'm even done fixing the leak and is already discussing solutions with the customers. I refuse to call anybody but them."
Water Damage Guides for
NY & NJ Homeowners
Everything you need to know about protecting your home, filing your insurance claim, and understanding what happens after water damage.
Every Neighborhood in Staten Island.
All of Northern & Central New Jersey.
90-minute response to every location. No surcharge for nights, weekends, or holidays.
Staten Island, NY
All 5 regions — ZIP codes 10301–10314
New Jersey
6 counties — Northern & Central NJ
Union County
Middlesex County
Hudson County
Essex County
Bergen County
Somerset & Morris
Frequently Asked Questions
About Water Damage Restoration
Ready to Get Your Home Back?
Call Zoom Dry now. 90-minute response anywhere in Staten Island NY or New Jersey — any time of day.
📞 (718) 924-2043 — SI 📞 (732) 737-8473 — NJ