When water damage strikes — from a burst pipe, flooded basement, or storm flooding — Zoom Dry arrives in 90 minutes or less, anywhere in Staten Island. Our IICRC certified technicians use commercial-grade water extraction equipment, industrial dehumidifiers, and thermal imaging to stop damage fast. We handle your entire insurance claim from the first call to final settlement — direct billing to all major carriers, zero out-of-pocket for most covered losses. A trusted Staten Island restoration company since 1997.
From the moment water enters your home to full structural restoration — we handle every step, work directly with your insurance, and don't stop until you're back to normal.
Emergency water extraction, structural drying, and moisture mapping for burst pipes, appliance leaks, and flooding. We stop damage from spreading fast.
Learn more →Professional mold removal and remediation using IICRC-certified protocols. We locate hidden mold with thermal imaging and eliminate it at the source.
Learn more →Full-service flooded basement cleanup — water pumping, debris removal, structural drying, and mold prevention. We handle insurance claims from day one.
Learn more →Category 3 biohazard sewage cleanup using full containment protocols. Sanitization, deodorization, and safe disposal — OSHA compliant.
Learn more →Smoke and soot removal, structural drying from firefighting water, odor elimination, and reconstruction coordination. Full-service fire recovery.
Learn more →Immediate emergency water extraction using truck-mounted equipment. We respond in 90 minutes or less anywhere in Staten Island, day or night.
Learn more →Guaranteed on-site arrival within 90 minutes anywhere in Staten Island. Every minute counts — faster response means less damage and lower repair costs.
Every technician holds IICRC certification — the gold standard in restoration. We follow IICRC S500 standards on every job, every time.
We work directly with your carrier — State Farm, Allstate, Liberty Mutual, and all major insurers. We document everything and advocate on your behalf.
The 1RP family of companies has been restoring Staten Island homes since 1997. Deep roots in this community — not a national franchise with no local stake.
From your first call to the final walkthrough — here's exactly what happens when you call Zoom Dry for water damage restoration in Staten Island.
You call or submit a form. We dispatch a certified technician immediately — 24 hours a day. No answering service, no voicemail.
We arrive within 90 minutes, use moisture meters and thermal cameras to map all affected areas, and give you a clear written scope before work begins.
Industrial water extraction, placement of commercial dehumidifiers and air movers, structural drying monitored daily with documented moisture readings.
We handle all insurance documentation, adjuster communication, and supplementing. You pay only your deductible — we take care of the rest.
Every water damage situation is different. Here are the most common emergencies Staten Island homeowners call us for — and what we do about each one.
A burst pipe can dump hundreds of gallons of water into your home in minutes. We shut off the source, extract standing water with truck-mounted equipment, set up structural drying, and document everything for your insurance claim. Common in Staten Island during winter freezes — especially in older homes in St. George, Stapleton, and Port Richmond.
Staten Island basements flood during heavy rain, nor'easters, and rapid snowmelt. We pump water, remove damaged materials, dry the structure, and prevent mold growth. Neighborhoods like Great Kills, Midland Beach, and South Beach are especially vulnerable to groundwater flooding and storm surge.
Dishwashers, washing machines, and water heaters fail without warning. A slow leak behind a wall can cause hidden damage for weeks before you notice. We use thermal imaging and moisture meters to find water you can't see, then dry and restore the affected areas before mold takes hold.
Category 3 sewage backup is a biohazard that requires full containment and OSHA-compliant cleanup. We extract contaminated water, remove affected materials, sanitize and deodorize the space, and dispose of hazardous waste safely. Common during heavy rain in older Staten Island neighborhoods with combined sewer systems.
"From the moment I called, the team was quick to respond and immediately got to work. Mike and Allan were knowledgeable, experienced, friendly and professional. I highly recommend Zoom Dry to anyone dealing with water damage."
"Jorge and his team were very professional and efficient! They did a great job cleaning up our basement after Ida. I hope I never need to use them again, but would certainly recommend them to anyone dealing with water damage."
"Allan responded quickly to a flood in my basement, discussed all my options, and guided me through the whole process. His team was there the same day to start the demo. My wife and I were extremely happy with the finished product."
Our team is standing by 24/7. Call us now for a free, no-obligation consultation about your water damage situation.
📞 (718) 924-2043 📋 Request Free InspectionZoom Dry provides 24/7 water damage restoration services across all of Staten Island, New York. From St. George in the north to Tottenville in the south — our response vehicles are strategically positioned to reach your neighborhood within 90 minutes, guaranteed.
Whether you're dealing with a flooded basement in Great Kills, a burst pipe in New Dorp, mold damage in Stapleton, or sewage backup in Port Richmond — our IICRC certified team is equipped and ready.
We also serve New Jersey water damage and restoration clients through our Anajur Construction Corp division. Contact us for NJ coverage areas.
Practical guides from our team of certified technicians — what to do, what not to do, and how to protect your home and insurance claim.
The first 24 hours after water damage are the most critical. Follow these steps to limit damage, protect your insurance claim, and stay safe.
Read article →Not all water damage is covered equally. Learn exactly what your policy does and doesn't cover — and how to maximize your claim.
Read article →Mold can start growing in 24 hours. Here's what homeowners need to know to stop it before it spreads through walls and flooring.
Read article →